Peak Policies & Disclaimers

At Peak Massage & Muscle Therapy, clear communication is important.
The following policies outline how bookings, cancellations, payments, and treatments are managed. These policies help protect both the client and therapist and ensure every appointment runs smoothly.

By booking an appointment, you agree to the terms outlined below.

Peak Massage & Muscle Therapy Disclaimer

Massage therapy is a complementary wellness service and is not intended to replace medical diagnosis, treatment, or advice from a qualified health professional.

Clients must disclose all relevant health information prior to treatment, including but not limited to:

Injuries or recent surgeries
Medical conditions
Pregnancy
Medications or pain management treatments

Treatments are provided based on the information supplied by the client at the time of booking and consultation. Peak Massage & Muscle Therapy is not responsible for any adverse outcomes resulting from undisclosed or inaccurate information.

By booking a session, clients acknowledge and accept responsibility for their own health and wellbeing during treatment.

Policies & Important Information

Booking & Payment
Policy

Payment is required at the time of treatment unless otherwise stated.

Accepted payment methods include cash and electronic payments.
Prices are subject to change without notice.

For mobile massage appointments, an additional travel fee applies. Any applicable surcharge will be clearly communicated at the time of booking.

Cancellation, Reschedule &
No-Show Policy

To respect the time and care dedicated to each appointment, the following policies apply:

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment
Cancellations within 24 hours may incur a 50% cancellation fee
No-shows or same-day cancellations may be charged 100% of the booking fee
Late arrival may result in a shortened treatment time
Full treatment fees still apply for late arrivals or shortened sessions